What happens when you buy tickets online through the likes of StubHub, Vivid, or Best Seats? Do you get the best service? Alison Salcedo, head of the consumer public relations unit at StubHub, joins us to talk about problem solving and what it takes to protect your card information. The result is an interesting look at ticket resale and dispute resolution from the intermediary’s perspective.
Original Air Date: August 3, 2014